Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.4
Location
9.0
Service
8.2
Dining
8.0
Guest reviews
7.6/10
based on 5 reviews
8.8
8.8/10 based on 317 reviews
Tommy
United Kingdom,
June
2024
8.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were small with a restricted balcony view, but overall, they were clean, comfortable, and offered a great view. However, the lack of cooling system made them quite warm. The service was pleasant and accommodating, although language barriers were noted. The location was ideal for skiing and close to various attractions. The dining experience was enjoyable with high-quality meals. The facilities were decent, enhancing the overall experience.
Rooms
8.0
The rooms were clean, comfortable, and offered a great view.
Service
7.0
The service was pleasant and accommodating, but language barriers were a slight issue.
Location
9.0
The location was ideal for skiing and close to various attractions.
Dining
9.0
The dining experience was wonderful with high-quality meals.
Facilities
7.0
The facilities were decent, enhancing the overall stay.
William
United Kingdom,
May
2024
8.6/10
The hotel offers spacious and modern rooms with a balcony showcasing breathtaking mountain views, perfect for a ski resort stay. The lack of shelves for personal items and absence of a fitness room are minor drawbacks. The service provided by the professional and welcoming team, including fresh scrambled eggs upon arrival, is top-notch. The ideal Austrian location surrounded by stunning mountains and the impressive staff further enhance the experience.
Rooms
9.0
The rooms, although lacking shelves for personal items, were still spacious, warm, and nicely modern for a ski resort, featuring a balcony with incredible mountain views.
Service
9.0
The service at the hotel was exceptional, with the staff being professional, welcoming, and offering a high level of service in all aspects of the stay, making me feel valued and pampered.
Location
9.0
I was truly impressed by the stunning location in Austria, surrounded by beautiful mountains, providing a peaceful retreat away from the lively side of Saalbach. The breathtaking views from the windows were worth the visit.
Dining
8.0
The dining experience was wonderful, offering everything one could desire, although it could have been improved with a bit more variety in the menu to cater to different tastes.
Facilities
8.0
The hotel's facilities, while lacking shelves for personal items and a fitness room, were adequate and well-maintained, contributing to a comfortable and enjoyable stay.
George
United Kingdom,
April
2024
8.2/10
The hotel offers fantastic views and spacious rooms in the traditional Alpine style, perfect for snowboarding enthusiasts. While the service was passable, it lacked enthusiasm at times. The location is a dream for skiers, being very close to the lift and trails. The dining experience, particularly the after-ski snacks, left a positive impression. However, the hotel could benefit from additional staff during busy periods.
Rooms
9.0
The rooms were large, clean, and comfortable with lovely Alpine decor and great views.
Service
7.0
The overall service was okay, but lacked enthusiasm on occasions.
Location
9.0
The hotel's location near the ski lift and milkaline trail makes it perfect for snowboarders.
Dining
8.0
The dining experience, especially the after-ski snacks, was excellent.
Facilities
8.0
The hotel offers convenient facilities for snowboarders and skiers.
Harry
United Kingdom,
January
2024
8.2/10
I found the hotel's location up the hill to be a hidden gem, offering a peaceful stay away from the rowdier side of Saalbach. The rooms, although not ultra-luxurious, were comfortable, bright, and provided lovely views of the slopes. The service was exceptional, with the staff demonstrating a high level of dedication, although a language barrier was noticeable during special occasions. The dining experience was satisfactory but could benefit from more variety, and the facilities were well-kept and modern, enhancing the overall stay.
Rooms
8.0
The rooms, while not overly spacious, were warm, modern, and ideal for a ski resort atmosphere.
Service
9.0
The staff were very friendly and attentive, ensuring a pleasant experience overall.
Location
9.0
The hotel's position up the hill provides a serene environment with stunning views of the slopes.
Dining
7.0
The dining options were decent but could use more variety to enhance the experience.
Facilities
8.0
The facilities were modern and well-maintained, offering convenience during the stay.
Justin
United Kingdom,
August
2023
8.4/10
I found my stay at the hotel to be delightful. The traditional Alpine style rooms with daisy head shower and a balcony overlooking the slopes added a charming touch. The small single room had everything I needed and was comfortable, offering a beautiful view of the mountains.
Rooms
8.0
The rooms were cozy and offered stunning views of the mountains.
Service
9.0
The service from Walter, the restaurant manager, and Silvia and Andreas in the bar was exceptional. They were friendly and helpful, enhancing my overall experience.
Location
9.0
The hotel's location in the center of the village was perfect for easy access to amenities and the slopes. The view from the windows was truly worth it.
Dining
8.0
The dining experience was delightful with high-quality snacks and evening meals.
Facilities
8.0
The facilities, including the heated boot locker and easy access to the slopes, were convenient for an activity holiday.
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